TROUBLESHOOTING FLOW CHARTS
UNIT DOES NOT FUNCTION
IS ANGLE STOP OPEN?
Y Y E E S S
REPEATED DOUBLE
FLASH ON SENSOR?
N N O O
RECONNECT BATTERY TO SENSOR.
FLASH ON SENSOR FOR 5
SECONDS?
Y Y E E S S
PUSH MANUAL OVERRIDE
BUTTON; WILL THE UNIT FLUSH?
N N O O
REPLACE PISTON ASSEMBLY.
UNIT WILL ONLY FLUSH MANUALLY
CLOSE ANGLE STOP AND OPEN
AGAIN TO PRIME THE VALVE.
DOES FLUSHING STOP?
N N O O
PUSH MANUAL OVERRIDE
BUTTON. DOES IT RETURN TO ITS
ORIGINAL POSITION FREELY?
Y Y E E S S
RECONNECT BATTERY TO SENSOR.
FLASH ON SENSOR FOR 5
SECONDS?
Y Y E E S S
REPLACE PISTON & SOLENOID
ASSEMBLY.
UNIT IS CONTINUOUSLY FLUSHING
REPEATED DOUBLE
FLASH ON SENSOR?
N N O O
RECONNECT BATTERY TO SENSOR.
FLASH ON SENSOR FOR 5
SECONDS?
Y Y E E S S
REPLACE SOLENOID.
N N O O
OPEN VALVE
Y Y E E S S
CRITICALLY LOW BATTERY . INSTALL
NEW BATTERY
1 1
1 1
DEAD BATTERY. INSTALL NEW
N N O O
BATTERY. REPEAT.
2 2
2 2
N N O O
DAMAGED SENSOR WIRE. REPLACE
SENSOR. (ONLY IF ABSOLUTELY NEEDED)
DAMAGED SOLENOID. REPLACE
Y Y E E S S
SOLENOID
P ro d uc t n a me s l i st e d he re i n are t r a d e ma r ks o f A S A m er i ca , In c . ©20 2 3
To learn more about American Standard Selectronic® Products visit our website at:
www.americanstandard-us.com or e-mail us at: CRTTEAM@americanstandard.com
DAMAGED MANUAL OVERRIDE
N N O O
BUTTON. REPLACE MANUAL
OVERRIDE BUTTON
1 1
DEAD BATTERY. INSTALL NEW
1 1
N N O O
BATTERY. REPEAT.
DAMAGED SENSOR WIRES. REPLACE
2 2
2 2
N N O O
SENSOR. (ONLY IF ABSOLUTELY NEEDED)
CRITICALLY LOW BATETRY. INSTALL
Y Y E E S S
NEW BATTERY
DEAD BATTERY. INSTALL NEW
1 1
1 1
N N O O
BATTERY. REPEAT.
DAMAGED SENSOR WIRES. REPLACE
2 2
2 2
N N O O
SENSOR. (ONLY IF ABSOLUTELY NEEDED)
10
HOT LINE FOR HELP
For toll-free information and answers to your questions, call:
(844) CRT-TEAM / (844) 278-8326
Mon. - Fri. 8:00 a.m. to 8:00 p.m. EST Saturday 10:00 a.m. to 4:00 p.m. EST
IN MEXICO 01-800-839-1200
IN CANADA 1-800-387-0369 (TORONTO 1-905-306-1093)
Weekdays 8:00 a.m. to 7:00 p.m. EST
M965646 REV. 2.6 (4/24)