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Warranty
2-YEAR LIMITED WARRANTY
• Only applies to purchases made from authorized retailers of Tineco.
• Is subject to the adherence of the requirements outlined in this
instruction manual, and is subject to further conditions outlined below.
• This warranty is governed by and construed under the laws of the
country in which the purchase took place. We provide 3-year warranty
or a warranty period as stipulated by applicable local law, whichever
is longer.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty against original defects in
material and workmanship, when used for private household purposes
in accordance with the Tineco Instruction Manual.
• This warranty provides, at no extra cost to you, all labor and parts
necessary to ensure your appliance is in proper operating condition
during the warranty period.
• This warranty will only be valid if the appliance is used in the country in
which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or repairs incurred as a
result of:
• Appliances purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse and/or lack of
maintenance or use not in accordance with the Tineco Instruction Manual.
• Use of the appliance other than for normal domestic purposes, e.g. for
commercial or rental purposes.
• Use of parts not in accordance with the Tineco Instruction Manual.
• Use of parts and accessories other than those produced or
recommended by Tineco.
• External factors unrelated to product quality and use, such as weather,
modifications, accidents, electrical outages, power surges or acts of
God.
• Repairs or alterations carried out by unauthorized parties or agents.
• Failing to clear blockage and other hazardous material from the
appliance.
• Normal wear and tear, including normal wearing parts, such as clear
bin, filter, HEPA, and power cord (or where external damage or abuse
is diagnosed).
• Reduction in battery discharge time due to battery age or use.
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