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TROUBLE SHOOTING
Problem
The appliance does
not work.
The ingredients are
not fried
completely.
Fried snacks are
not crispy
White smoke
comes out from
the appliance.
Fresh fries are
fried unevenly.
Fresh fries are not
crispy
E1
E2
E3
E4
TECHNICAL DATA
Operating voltage: 220-240V~ 50/60Hz
Power: 2000W
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has occurred
during production or transportation, please return the device to your dealer.
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Possible cause
The appliance is not plugged in.
The amount of the food in the basket
is too high.
The temperature is too low or the
time is not enough.
You used a type of snacks which shall
be cooked in a traditional deep fryer.
You are preparing greasy ingredients.
The basket still contains grease
residues from previous use.
Haven't used the right potato type.
Haven't rinsed the potato sticks
properly before frying.
The crispness of the fries depends on
the amount of oil and water in the
fries
During operation, the upper heating
temperature sensor (above the
basket) is open-circuit.
During operation, the upper heating
temperature sensor (above the
basket) is short-circuit.
During operation, the lower heating
temperature sensor (under the
basket) is open-circuit.
During operation, the lower heating
temperature sensor(under the basket)
is short-circuit.
Solution
Put the mains plug in an earthed wall socket.
Put smaller batches of ingredients in the
basket. Smaller batches are fired more
evenly.
Press "+" to adjust the temperature to the
requied temperature or cook extra time.
Use oven snackes or lightly brush some oil
onto the snacks for a crispier result.
When you fry greasy ingredients, oil will leak
into the basket. The oil preoduces white
smoke and the basket may heat up. This
does not affect the cooking result or hurt the
appliance.
Clean the basket properly after each use.
Use fresh potatoes and make sure that they
stay firm during frying.
Rinse the potato sticks properly to remove
starch from the outside of the sticks.
Make sure the potato sticks have been dried
properly before adding the oil.
Cut the potato sticks smaller for a crispier
result
Add slightly more oil for a crispier result
In all these cases, go back to the point of
purchase.
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