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TROUBLESHOOTING / FAQs
Why didn't my oven beep to alert me my food was finished cooking?
Make sure the unit is not muted (the Sound button should say "ON").
Why isn't my food golden brown and crisp?
Try tossing food in a little oil before cooking to enhance brownness. Also, be sure to
distribute foods evenly on the pan or rack, or in the basket; do not stack or crowd the food.
Can I air fry foods that have a wet batter like tempura?
No. Foods dredged with a wet batter like tempura or beer batter should not be cooked in
the unit as the batter will drip off the food. However, breaded foods like chicken nuggets
cook up beautifully.
Do you have to preheat the oven?
You do not have to, but you can if you'd like. When baking you may need to adjust
cook times for 5 or so minutes longer if you do not preheat in order to adjust for the
preheating required in traditional ovens. It's also helpful to preheat a baking stone if using
one for pizza.
When cooking with the probe, why is my meat undercooked when the unit finished
cooking?
Inserting the probe correctly is critical for getting accurate readings. You want the tip of
the probe to be at the centre of the thickest part of the meat, but not touching any bone.
See the drawings on p. 15 for examples of proper probe placement.
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