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Problem
An acoustic signal sounds and the
hob deactivates.
An acoustic signal sounds when the
hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
Automatic Heat Up function does
not operate.
You cannot activate the outer ring.
There is a dark area on the
multiple zone.
The sensor fields become hot.
comes on.
comes on.
and a number come on.
If you cannot find a solution...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Give the data from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the corner of the
glass surface) and an error message that comes on.
Possible cause
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it op-
erated only for a short time.
The zone is hot.
The highest heat setting is set.
You decreased the heat setting to
.
It is normal that there is a dark area
on the multiple zone.
The cookware is too large or you
put it too near to the controls.
Automatic Switch Off operates.
The Child Safety Device or the Lock
function operates.
There is an error in the hob.
Make sure, you operated the hob correctly. If not the
servicing by a service technician or dealer will not be
free of charge, also during the warranty period. The
instructions about the Service Centre and conditions of
guarantee are in the guarantee booklet.
Remedy
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
Let the zone become sufficiently
cool.
The highest heat setting has the
same power as the function.
Start from
and only increase the
heat setting.
Activate the inner ring first.
Put large cookware on the rear
zones if possible.
Deactivate the hob and activate it
again.
Refer to "Daily use" chapter.
Disconnect the hob from the electri-
cal supply for some time. Discon-
nect the fuse from the electrical sys-
tem of the house. Connect it again.
If
comes on again, speak to an
Authorised Service Centre.
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