Troubleshooting
Information codes
If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Leakage check
• Close the water supply valve. Go to your home's circuit breaker panel, and
LC
set the dishwasher's circuit breaker switch to off. Contact the installer to
repair. If the issue continues, contact a local Samsung service centre.
Water supply check
• Check if the water supply valve is closed, if the water supply is suspended,
4C
or if the water inlet valve or line is frozen or clogged by foreign particles. If
the issue continues, contact a local Samsung service centre.
PCB communication check
AC
• Abnormal communication between the main PCB and the sub PCB.
• If the problem continues, contact an authorised Samsung service centre.
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then run
HC
a cycle. If the issue continues, go to your home's circuit breaker panel, and
set the dishwasher's circuit breaker switch to off. Contact a Samsung service
centre.
Washing pump check
3C
• Abnormal working with washing pump. If the issue continues, contact a local
Samsung service centre.
Low-water level check
• Check if the filter is clogged.
• Make sure to use dishwasher detergent.
1C
• Make sure that the dishes are loaded evenly.
• Turn the dishwasher off and turn it on again. Then, try again.
• If the problem continues, contact a local Samsung service centre.
Drain pump check
5C
• Check drain pump and drain pipe. If it is jammed, clean it. If the issue
continues, contact a local Samsung service centre.
The IPM is overheating
9C9
• Unplug the appliance and contact a Customer Service centre.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
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English
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Action
2024-07-16( )
2024-07-16( )
2:59:13
2:59:13