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Napoleon M485RSIB-1 Mode D'emploi page 13

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12
Problem
Low heat / Low flame
when valve turned to
high.
Excessive flare-ups/
uneven heat.
Burners burn with yellow
flame, accompanied by
the smell of gas.
Flames lift away from
burner, accompanied
by the smell of gas, and
possibly difficulties in
lighting.
Humming regulator.
Burners will not cross
light each other.
www.napoleongrills.com
Troubleshooting
Possible Causes
For propane - improper lighting procedure.
For natural gas - undersized supply line.
For both gases - improper preheating.
Sear plates installed incorrectly.
Improper preheating.
Excessive grease and ash build on sear plates
and in drip pan.
Possible spider web or other debris, or
improper air shutter adjustment.
Improper air shutter adjustment.
Normal occurrence on hot days.
Plugged ports at back of burner.
Solution
Ensure lighting procedure is followed
carefully. All gas grill valves must be in the
off position when the tank valve is turned
on. Turn tank on slowly to allow pressure
to equalize. See lighting instructions.
Pipe must be sized according to
installation code.
Preheat grill with both main burners on
high for 10 to 15 minutes.
Ensure sear plates are installed with the
holes towards the front and the slots on
the bottom. See assembly instructions.
Preheat grill with both main burners on
high for 10 to 15 minutes.
Clean sear plates and drip pan regularly.
Do not line pan with aluminum foil. Refer
to cleaning instructions.
Thoroughly clean burner by removing.
See general maintenance instructions.
Open air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
Close air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
This is not a defect. It is caused by internal
vibrations in the regulator and does not
affect the performance or safety of the
gas grill. Humming regulators will not be
replaced.
Clean burner ports. See burner
maintenance instructions.

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