PROBLEM
Mower doesn't run when bail handle is activated.
Motor stops while mowing.
Mower runs but cutting performance is
unsatisfactory or does not cut entire lawn.
Mower is too hard to push.
Mower is abnormally noisy and vibrates.
Battery charger LEDs not on.
Mower not picking up clippings with bag.
For assistance, visit our website www.blackanddecker.com for the location of the
service center nearest you, or call the Black+Decker help line at 1-800-544-6986.
TROUBLESHOOTING
SOLUTION
A. Check to make sure safety key has been installed and is fully seated and that button on
switch housing is being completely depressed before pulling bail handle.
B. Release bail handle to turn mower off. Remove safety key and battery pack, turn mower
over and check that blade is free to turn.
C. Check that the battery cavity is free of debris and is connected properly.
D. Has battery been fully charged? Plug in charger and wait for green light to come on.
A. Release bail handle to turn mower off. Remove safety key and battery pack. Turn mower
over and check that blade is free to turn.
B. Raise cutting height of wheels to highest position and start mower.
C. Check that the battery cavity is free of debris and is connected properly.
D. Has battery been fully charged? Press state of charge button.
E. Avoid overloading the mower. Slow down the cutting pace, or raise the cut height.
A. Has battery been fully charged? Press state of charge button.
B. Release bail handle to turn mower off. Remove safety key key and battery pack. Turn
mower over and check:
C. Wheel height adjustment may be set too low for grass condition. Raise cutting height.
A. Release bail handle to turn mower off. Remove safety key and battery pack. Raise cutting
height to reduce deck drag on grass. Check each wheel for free rotation.
A. Release bail handle to turn mower off. Remove safety key and battery pack. Turn mower
on side and check blade to ensure it has not been bent or damaged. If blade is damaged,
replace with a Black+Decker replacement blade. If the underside of the deck is damaged,
return mower to a Black+Decker Authorized service center.
B. If there is no visible damage to the blade and the mower still vibrates: Release
to turn mower off. Remove safety key and battery pack. Disassemble entire blade assembly
as described in the "Removing and Installing Blade" section. Remove any debris and clean
each piece. Replace each piece as described in the "Removing and Installing Blade" section.
If mower still vibrates, return the mower to an authorized BLACK+DECKER authorized service
center.
A. Check plug connection.
B. Replace charger.
bail handle
A. Chute clogged. Release
pack. Clear chute of grass clippings.
16
Blade for sharpness - Keep blade sharp.
Deck and discharge chute for clogging.
to turn mower off. Remove safety key and battery
bail handle