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NEFF TL16KB Serie Manuel D'utilisation Et Notice D'installation page 36

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en Troubleshooting
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
Never use unsuitable cleaning products.
Unsuitable cleaning products
¡ Undiluted detergent
¡ Detergent intended for dishwashers
¡ Abrasive cleaners
¡ Aggressive cleaning products such as oven spray
or stain remover
¡ Abrasive sponges
¡ High-pressure or steam jet cleaners
11  Troubleshooting
T r o u bl e s h o o t i n g
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
If the appliance is defective, call Customer Service.
→ "Customer Service", Page 37
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
Only use genuine spare parts when repairing the
appliance.
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
11.1 Information on display panel
Fault
None
All displays flash
and the heat set-
ting flash alternately.
A signal sounds.
36
Cause and troubleshooting
There has been a power cut.
1.
Check the household fuse for the appliance.
2.
Check whether there has been a power failure by trying other electrical appliances.
The control panel is wet or objects are lying on it.
Dry the control panel or remove the object.
Several hotplates have been used over a prolonged period at high power settings. The hot-
plate has been switched off to protect the electronics.
1.
Wait a while.
2.
Touch any touch field.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
Despite being switched off by
therefore been switched off.
1.
Wait a while.
2.
Touch any touch field.
a When the message no longer appears, the electronics have cooled down sufficiently.
You can continue to cook.
Hot pot near the control panel. There is a risk that the electronics will overheat.
Remove the pan.
a The display goes out shortly afterwards.
10.2 Cleaning the glass ceramic
Clean the hob after every use to stop cooking residues
from getting burnt on.
Note: Note the information on unsuitable cleaning
products. → Page 35
Requirement: The hob has cooled down.
1.
Remove heavy soiling using a glass scraper.
2.
Clean the hob with a cleaning product for glass
ceramic.
Follow the cleaning instructions on the product
packaging.
Tip: You can achieve good cleaning results using a
special sponge for glass ceramic.
WARNING ‒ Risk of burns!
The hotplate heats up but the display does not work.
Switch off the fuse in the fuse box.
Call the customer service.
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
Switch off the fuse in the fuse box.
Call the customer service.
, the electronics have become hot again. All hotplates have

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