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WA R R A N TY A N D C USTOME R
S E RV I C E I NFOR MATION
Two-Year Limited Warranty
(Applies only in the United States and Canada)
For service, repair or any questions regarding your appliance, call the
appropriate 800 number listed within this section. Please DO NOT return the
product to the place of purchase. Also, please DO NOT mail product back to
manufacturer, nor bring it to a service center. You may also want to consult
the website listed within this section.
What does it cover?
• Any defect in material or workmanship provided; however, Empower
Brands, LLC's liability will not exceed the purchase price of product.
For how long?
• Two years from the date of original purchase with proof of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either
new or factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/
blackanddecker, or call toll-free 1-800-465-6070, for general warranty
service.
• If you need parts or accessories, please call 1-800-738-0245.
How does state law relate to this warranty?
This warranty gives you specific legal rights. You may also have other rights
that vary from state to state or province to province.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some
states do not allow the exclusion or limitation of consequential or incidental
damages, so this limitation may not apply to you.)
Are there additional warranty exclusions?
• This warranty shall not be valid where it is contrary to U.S. and other
applicable laws, or where the warranty would be prohibited under any
economic sanctions, export control laws, embargos, or other restrictive
trade measures enforced by the United States or other applicable
jurisdictions. This includes, without limitation, any warranty claims
implicating parties from, or otherwise located in, Cuba, Iran, North Korea,
Syria and the disputed Crimea region.
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