Replace The Side Brushes; Troubleshooting - EUFY RoboVac R550C Manuel D'utilisation

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Replace the Side Brushes

The side brushes may become bent or damaged after being used for a period of time.
Follow the instructions below to replace them.
Use a Phillips screwdriver to unscrew the screws on the side brushes.
Pull off the old side brushes and snap the new ones into place.
Screw down the screws to fasten the side brushes.
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Troubleshooting

Problems Solutions
• Make sure the main power switch is in the ON position.
• Make sure the battery is fully charged.
• Replace the batteries (2 AAA) in the remote control.
RoboVac cannot be
• Make sure the remote control is within range (less than
activated.
10 ft/3 m from RoboVac).
• If you still have trouble, turn off the main power switch and then
turn it back on.
• Replace the batteries in the remote control.
• Make sure RoboVac is turned on and fully charged.
• If RoboVac works properly but does not respond to the remote
control's commands, it may be because the remote control has
not been paired with RoboVac.
The remote control
In this case, do not dock RoboVac to the Charging Base. Turn off
does not work.
the main power switch and then:
(1) press and hold
(2) turn on the main power switch.
You will hear three beeps after successful pairing.
• Check if RoboVac is trapped or stuck on an obstacle.
RoboVac stops • Check if the power level is too low.
working suddenly.
• If you still have trouble, turn off the main power switch, wait for
2 seconds, and then turn it back on.
• You can set the time and scheduled cleaning time via the
EufyHome app.
You cannot schedule
• Make sure the scheduled time has been set correctly.
cleanings.
• Check if RoboVac's power is too low to start cleaning.
• Check if any obstructions are blocking the suction inlet.
Suction power is weak. • Empty the dust collector.
• Clean the filters with a vacuum cleaner or a cleaning brush.
• Check if the Charging Base is plugged into the outlet.
RoboVac cannot be
charged.
• Dust off the charging contact pins with a dry cloth.
• Remove objects within 3 ft/1 m of the left and right side and
within 6 ft/2 m of the front of the Charging Base.
• When RoboVac is in the vicinity of the Charging Base, it will
RoboVac cannot
return to the return more quickly. However, if the Charging Base is located
Charging Base. far away, RoboVac will need more time to return. Please be
patient as it works its way back.
• Clean the charging contact pins.
• Clean the rolling brush.
The rolling brush
does not rotate.
• Check if the rolling brush has been installed properly.
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on the remote control for 3 seconds.
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