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TROUBLESHOOTING
ERROR CODES
To better help with trouble shooting, your smoker has a built-in messaging system displaying the
probable cause of error codes.
Error codes
Error meaning
HEAT ELEMENT FAILURE
BISQUETTE BURNER
FAILURE
PLEASE CHECK YOUR
SMOKER, JAMMED
BISQUETTE
THE OVEN IS TOO HOT!
PLEASE CHECK THE
OVEN
CABINET TEMPERATURE
SENSOR FAILURE
Principal and Remedy
When cabinet temperature increase is less than 8
degrees during a 5 minute period and inner
temperature is less than 80% from the set point
value, the error code will be displayed with an
audible alarm.
Heating indicator
Press the rotary dial to cancel the alarm.
Change the faulty heating element. See page 23.
If the burner temperature is less than 100 degrees
and has increased less than 3 degrees within a 1
minute period the error code will be displayed with
an audible alarm.
Smoke time button
dial to cancel the alarm.
Change the faulty heating element. See page 24.
When turntable rotation has not been detected
within 1 minute, the turntable will reverse for 10
seconds and will try to advance again. After 3
consecutive failed attempts the error code will be
displayed with an audible alarm. Press the rotary
dial to cancel the alarm. Clear the jammed
bisquette.
In the unlikely event, when the cabinet internal
temperature reaches past 180℃/356°F, the heating
indicator
together with heaters will be turned
OFF and the error code will be displayed with an
audible alarm. The alarm can only be cancelled
when temperature has dropped below 170℃/338°F
by pressing the rotary dial.
When the smoker detects the sensor failure or loses
the connection with it, the error code will be
displayed with an audible alarm. Press the rotary
dial to cancel the alarm. Check the sensor and its
connections. To replace the sensor see page 25.
flashes.
flashes. Press the rotary
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