Problem
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
The hob deactivates.
Residual heat indicator
does not come on.
The heat setting changes
between two levels.
The control panel be‐
comes hot to the touch.
There is no sound when
you touch the panel sen‐
sor fields.
comes on.
comes on.
and a number come
on.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
Possible cause
You put something on one or
more sensor fields.
You put something on the
sensor field
.
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
Power management oper‐
ates.
The cookware is too large or
you put it too close to the
control panel.
The sounds are deactivated.
Child Safety Device or Lock
operates.
There is no cookware on the
zone.
The cookware is unsuitable.
The diameter of the bottom
of the cookware is too small
for the zone.
There is an error in the hob.
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface) and an error message that
ENGLISH
Remedy
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated sufficient‐
ly long to be hot, speak to an
Authorised Service Centre.
Refer to "Daily use".
Put large cookware on the rear
zones, if possible.
Activate the sounds. Refer to
"Daily use".
Refer to "Daily use".
Put cookware on the zone.
Use cookware suitable for in‐
duction hobs. Refer to "Hints
and tips".
Use cookware with correct di‐
mensions. Refer to "Technical
data".
Deactivate the hob and acti‐
vate it again after 30 seconds.
If
comes on again, discon‐
nect the hob from the electrical
supply. After 30 seconds, con‐
nect the hob again. If the prob‐
lem continues, speak to an Au‐
thorised Service Centre.
15