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• Always use cookware with a clean
base.
• Scratches or dark stains on the
surface have no effect on how the hob
operates.
• Use a special cleaner suitable for the
surface of the hob.
• Use a special scraper for the glass.
7.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, salt, sugar and food with
sugar, otherwise, the dirt can cause
damage to the hob. Take care to
avoid burns. Use a special hob
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or op‐
erate the hob.
You can hear a constant
beep noise.
• Remove when the hob is
• Remove shiny metallic
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is blown.
You did not set the heat set‐
ting for 10 seconds.
You touched 2 or more sen‐
sor fields at the same time.
There is water or fat stains
on the control panel.
The electrical connection is
incorrect.
scraper on the glass surface at an
acute angle and move the blade on
the surface.
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and a non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
discoloration: use a solution of water
with vinegar and clean the glass
surface with a cloth.
Remedy
Check if the hob is correctly
connected to the electrical
supply.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Activate the hob again and set
the heat setting in less than 10
seconds.
Touch only one sensor field.
Clean the control panel.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the in‐
stallation.
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