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Citizen JDVD3825PB Manuel D'instructions page 37

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Problems and troubleshooting / Video head cleaning
SYMPTOMS
No 4:3 (16:9) picture.
No on-screen display.
No surround sound.
The unit or remote operation key is
not functioning.
Playback does not start when the title
is selected.
Audio soundtrack and/or subtitle
language is not changed when you
play back a DVD.
No subtitle.
Angle cannot be changed.
appears on the screen.
Video head cleaning
Video head clogging
The video heads are the means by which the DVD/VCR
reads the picture from the tape during playback. In the un-
likely event that the heads become dirty enough to be
clogged, no picture will be played back. This can easily be
determined if, during playback of a known good tape, there
is good sound, but no picture (picture is extremely snowy).
If this is the case, have the DVD/VCR checked by qualified
service personnel.
NOTES:
• DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE UNIT BY REMOVING THE TOP COVER.
• Video heads may eventually wear out and should be replaced when the fail to produce clear pictures.
• To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.
POSSIBLE SOLUTIONS
• The setup does not match your TV.
• Select Display On.
• The setup does not match your stereo system.
• Turn off the unit and unplug the AC power cord for several minutes,
then replug it.
• Check the Parental setup.
• Multilingual language is not recorded on the DVD disc.
• Some discs have no subtitles.
• Subtitles are cleared. Press SUBTITLE.
• Multi-angles are not recorded on the DVD disc.
• The function is prohibited with the unit or the disc.
Good Picture
Snowy Picture
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