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Troubleshooting tips ... Before you call for service
Problem
Stained tub interior
Dishwasher won't run
Control panel lights go
off when you're setting
controls
Water standing in the
bottom of the tub
Water won't pump out of
the tub
20
Possible Cause
Some tomato-based foods can
cause reddish stains.
Tea or coffee stains.
An overall yellow or brown film
can be caused by iron deposits
in water.
White film on inside surface—
hard water minerals
Fuse is blown or circuit breaker
is tripped.
Power is turned off.
Control panel is locked.
Time too long between touching
of selected buttons.
Air gap is clogged.
High drain loop or air gap not
installed.
Drain is clogged.
What To Do
Use of the Steam Sani cycle (on some models) after
adding the dish to the load can decrease the level of
staining.
Remove the stain by hand, using a solution of 1/2 cup
(120 ml) ( bleach and 3 cups warm water. NOTE: Do not
use bleach on stainless steel inner door.
CAUTION
Before cleaning interior, wait at least
20 minutes after a cycle for the heating elements
to cool down. Failure to do so can result in burns.
A special filter in the water supply line is the only way to
correct this problem. Contact a water softener company.
GE Appliances recommends Finish
to help prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral
deposits. Citric acid (Part number: WD35X151) can be
ordered through GE Appliances Parts. See back cover
for ordering information. Alternatively, purchase Finish
Dishwasher Cleaner and follow the directions on the
label.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Unlock control panel. See the Getting started section.
Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again or open the door
and unlock (top control).
Clean the air gap. See the CARE AND CLEANING
section.
Refer to the Installation Instructions for proper drain line
installation.
If you have an air gap, clean it. See the CARE AND
CLEANING section.
If the dishwasher drains into a disposer, run disposer
clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Jet-Dry
Rinse Aid
®
®
®
29-6273
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