After-Sales Service; Test Dishes - NEFF T13T42 Série Mode D'emploi

After-sales service

Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.

Test dishes

This table has been produced for test institutes to facilitate the
testing of our appliances.
The data in the table refers to our accessory cookware from
Schulte Ufer (4-part induction pot set Z9442X0) with the
following dimensions:
Saucepan dia.16 cm, 1.2 litres, for 14.5 cm dia. single-circuit
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hotplate
Test dishes
Melting chocolate
Cookware: saucepan
Chocolate couverture (e.g. Dr. Oetker
Zartbitter, 150 g) on 14.5 dia. hotplate
Heating and keeping lentil stew warm
Cookware: cooking pot
Lentil stew made to DIN 44550
Initial temperature 20 °C
Amount 450 g for 14.5 cm dia. hotplate
Amount 800 g for 18 cm dia. or 17 cm
dia. hotplate
Lentil stew from the tin
e.g. lentil terrine with sausages from
Erasco: initial temperature 20 °C
Amount 500 g for 14.5 cm dia. hotplate
Amount 1000 g for 18 cm dia. or 17 cm
dia. hotplate
Simmering Béchamel sauce
Cookware: saucepan
Milk temperature: 7 °C
Recipe: 40 g butter, 40 g flour, 0.5 l milk
(3.5% fat content) and one pinch of salt
for 14.5 cm dia. hotplate
36
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
GB
IE
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
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■
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Heating up/bringing to boil
Heat setting Cooking time (min:sec)
-
9 approx. 2:00 without stirring
9 approx. 2:00 without stirring
9 approx. 2:00
(Stir after approx. 1:30)
9 approx. 2:30
(Stir after approx. 1:30)
9 approx. 5:20
2
Add the milk to the roux and bring to the
2
boil, stirring continuously
0344 892 8989
Calls charged at local or mobile rate.
01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Cooking pot dia. 16 cm, 1.7 litres, for 14.5 cm dia. single-
circuit hotplate
Cooking pot dia. 22 cm, 4.2 litres, for 18 cm dia. or 17 cm
dia. hotplate
Frying pan dia. 24 cm, for 18 cm dia. or 17 cm dia. hotplate
Lid
-
Yes
Yes
Yes
Yes
No
Ongoing cooking
Ongoing cooking
setting
- 1
1
1
1
1
1
1, 3
Melt the butter, stir in the
1
flour and salt and keep
cooking the roux for 3 min-
utes
Lid
No
Yes
Yes
Yes
Yes
No