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PROBLEM
After entering a User
Code to unlock the
lock, the yellow dot is
flashing and there is a
delay before unlock.
Inside Schlage Button
is flashing but no alarm
is sounding.
3 Red
when Outside
Schlage Button is
pressed.
Pressing Outside
Schlage button when
deadbolt is unlocked
does not cause
deadbolt to relock.
Deadbolt will not extend
or retract as expected.
Deadbolt requires two
attempts to lock or
unlock.
Alarm will not sound.
Alarm sounds too
frequently/ false alarm,
or not frequently
enough.
The tamper alert is not
sounding.
The bolt was operating
smoothly, but now is
not.
SOUNDS
LIghTS
Several
Outside
beeps
yellow dot
flashing
—
Inside
Schlage
Button
flashes
every 5
seconds
—
3 Red
—
—
1 long
1 Red
beep
—
Green
—
—
Alarm
—
—
—
—
—
SOLUTION
Battery is low and should be replaced. See
Replacing the Batteries on page 4.
Battery is critical and must be replaced.
See Replacing the Batteries on page
4.
The Lock & Leave feature is not enabled.
See Enable/Disable Lock & Leave on
page 7.
If you do not want to enable Lock & Leave,
then enter a valid User Code to lock the
door.
Adjust bolt/frame alignment. Browse to
answers.schlage.com for help.
Deadbolt/frame alignment is marginal.
Adjust door/frame for best operation.
Browse to answers.schlage.com for help.
Turn on Alarm.
Sensitivity level is too high (at 1 or 2) or
too low (at 4 or 5) and should be adjusted.
See Adjusting the Sensitivity Level on
page 9.
There is a 60-second delay before device
alarms to allow you to exit and lock the
door. See Alarm Setting Descriptions on
page 8.
The bolt has become soiled. Clean with
mild detergent and warm water.
The strike has become worn. Flip the strike
over for continued smooth operation.
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