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tRoUBlEsHootiNG
PROBLEM
I forgot my
Programming Code.
I need to delete a
User Code that I don't
remember.
Cannot add a new User
Code.
Cannot delete a User
Code.
Cannot change
Programming Code.
Cannot delete all User
Codes.
User Code does not
unlock lock.
User Code cannot be
entered after Outside
Schlage button is
pressed.
Backlighting does not
come on when Outside
Schlage button is
pressed and User Code
cannot be entered.
14
SOUNDS
LIghTS
—
—
—
—
—
Yellow dot
flashing
2 beeps
2 Red
—
Yellow dot
flashing
2 beeps
2 Red
—
Yellow dot
flashing
2 beeps
2 Red
—
Yellow dot
flashing
1 beep
1 Red
1 beep
Green
then
Red
1 beep
1 Red
—
—
SOLUTION
Check the back of this guide or the
back of the Alarm Assembly for default
Programming Code.
If needed, restore lock to factory settings.
See Factory Default Reset on page 12.
Delete all User Codes. Then add all
needed User Codes back into the lock.
See Programming the Touchscreen on
page 6.
1 was not pressed after entering
Programming Mode.
30 User Codes already exist. Delete a
User Code before adding a new one. See
Delete User Code on page 7.
Second User Code entry did not match
first User Code entry.
The new User Code matches the first 4 - 6
digits of the existing Programming Code.
2 was not pressed after entering
Programming Mode.
First User Code entered did not match any
current User Code.
Second User Code entered did not match
first User Code entered.
3 was not pressed after entering
Programming Mode.
Second Programming Code entered
did not match first Programming Code
entered.
First 4 - 6 digits of new Programming Code
match an existing User Code.
6 was not pressed after entering
Programming Mode.
The 2nd Programming Code entered
was not valid.
User Code entered is not a valid User
Code.
Vacation Mode is enabled. Disable
Vacation Mode. See Disable Vacation
Mode on page 7.
Too many incorrect User Codes have been
entered. Wait 30 seconds and try again.
Batteries are completely dead and no
electronic operations are possible. See
Replacing the Batteries on page 4.
The battery tray is not connected.
The cable that runs through the door is not
connected. Remove the Alarm Assembly
and check the connection. See Step 8 of
the Touchscreen Deadbolt with Alarm
Installation Instructions for help.
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