Issue
The burner switches off
immediately after releasing the
control knob.
The automatic ignition is not
working and the display shows F2,
F4 or F5.
The display shows F or E.
11 Disposal
Disposal
Disposal
11.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
Unplug the appliance from the power supply.
1.
Cut through the power cord.
2.
Dispose of the appliance in an environmentally
3.
responsible manner.
Information about current disposal methods can be
obtained from your specialist dealer or local authority.
12 Customer Service
Customer Service
With any warranty repair, we will make sure your
Customer Service
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
12.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
Cause and troubleshooting
The grooves on the burner are dirty.
Clean the grooves on the burner.
▶
The electronics have overheated.
Turn all burners off or use the minimum power level until the electronic system
▶
has cooled down sufficiently.
There is an electronics fault
Disconnect the appliance from the power supply.
1.
Wait a couple of seconds and reconnect the appliance to the power supply.
2.
If the message persists, call Customer Support.
3.
12.2 Rating plate location
You can find the rating plate of your appliance:
¡ On the appliance certificate.
¡ On the underside of the appliance.
Rating plate
13 STATEMENT OF LIMITED
STATEMENT OF LIMITED PRODUCT WARRANTY
PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
13.1 What this warranty covers & Who it
applies to
The limited warranty provided by BSH Home Appliances
("Bosch") in this Statement of Limited Product Warranty
applies only to the Bosch appliance sold to you
("Product"), provided that the Product was purchased:
¡ For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
¡ New at retail from a BSH authorized dealer or directly
from BSH (not a display, "as is", or previously returned
model), and not for resale, or commercial use.
¡ Within the United States or Canada, and has at all times
remained within the country of original purchase.
Disposal en-us
27