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8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or operate
the hob.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
Residual heat indicator does not
come on.
Hob²Hood does not work.
Automatic Heat Up does not op‐
erate.
The heat setting changes be‐
tween two levels.
The sensor fields become hot.
There is no sound when you
touch the panel sensor fields.
comes on.
comes on.
Possible cause
The fuse is blown.
You touched 2 or more sensor fields
at the same time.
Pause operates.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
You covered the control panel.
You use a very tall pot which blocks
the signal.
The zone is hot.
The highest heat setting is set.
Power management operates.
The cookware is too large or you put
it too near to the controls.
The sounds are deactivated.
Child Safety Device or Lock oper‐
ates.
There is no cookware on the zone.
The cookware is unsuitable.
Remedy
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Touch only one sensor field.
Refer to "Daily use".
Clean the control panel.
Remove the object from the sensor
fields.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Remove the object from the control
panel.
Use a smaller pot, change the cooking
zone or operate the hood manually.
Let the zone become sufficiently cool.
The highest heat setting has the same
power as the function.
Refer to "Daily use".
Put large cookware on the rear zones,
if possible.
Activate the sounds. Refer to "Daily
use".
Refer to "Daily use".
Put cookware on the zone.
Use suitable cookware. Refer to "Hints
and tips".
ENGLISH
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