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Troubleshooting tips... Before calling for service.
PROBLEM
A layer of ice forms in one of
the compartments.
The refrigerator door is difficult
to open or close.
The compressor runs for a long
time or turns on and off fre-
quently.
The water tray overflows.
The refrigerator makes un-
usual noises or vibrations.
The exterior of the refrigerator
is hot.
Condensation forms on the ex-
terior surface the refrigerator.
SOLUTION
A layer of frost can form on the interior walls of the compartment if the freezer is opened fre-
quently or kept open for too long.
Check that air intakes are not blocked by food.
Check that the doors are properly closed.
When the refrigerator door is open, warm air enters. When the door is closed, hot air enters
the condenser, creating a vacuum effect. This is why the door is difficult to open for about
10 to 15 seconds after closing.
If the door is difficult to open under other conditions, try applying a coat of paraffin or
vaseline to the edges of the door gasket. Paraffin is used for canning and can be used
safely in the vicinity of food.
If it is difficult to close the door, try to loosen the door hinge tension slightly.
The compressor runs longer if:
The room temperature is high;
A significant amount of food has just been added. Wait until the food is frozen and check
again;
The door is opened and closed frequently;
The door gasket is dirty. Clean the gasket. See Cleaning the refrigerator on page 16.
The refrigerator has been unplugged for a period of time. Wait until the refrigerator cools
down (about four hours) before adding food.
The temperature is set too low.
There may be too much foods in the refrigerator, or the water content of the food is too high,
resulting in significant defrosting.
Check that doors are properly closed to avoid thawing inside the refrigerator or freezer.
The following sounds are normal:
Compressor operating noises.
Noise caused by the air movement of the small fan motor in the freezer compartment or
other compartments.
Cracking during automatic defrosting.
Clicking noise before the compressor starts.
Unusual noises or vibrations may be heard:
If objects are placed on top of the refrigerator. Remove them.
The refrigerator is not level. See Refrigerator Leveling on page 9.
If the refrigerator touches the walls. Keep it away from the walls.
Check that the shelves or drawers are properly installed.
Heat dissipation of the capacitor can be responsible for a sensation of heat from the outside.
This is normal and occurs if:
The room temperature is high;
Too much food inside the refrigerator.
Doors are too frequently opened and closed.
Condensation on the exterior surface and the door gasket is normal when the room humid-
ity is high.
When the door is open, the heat and humidity from the outside air meets the cold air from
inside the refrigerator. This is normal.
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