Help in case of malfunction
Malfunction
Appliance vibrates or the
volume is too high.
Rechargeable battery can-
not be charged or low bat-
tery voltage
NOTE
For malfunctions that are not listed in this table or that you cannot resolve yourself, please con-
tact our customer service.
13.2 Fault codes and troubleshooting
Fault code
CN001: Tilt sensor
CN002: Lift sensor
457293_a
Cause
Imbalance on the cutting
blade or in the cutting blade
drive
■
The charging contacts of
the base station are dirty.
■
The contact surfaces on
the appliance are soiled.
■
Base station has no
power.
■
The appliance does not
touch the charging con-
tacts.
■
The contact surfaces on
the appliance are burned
out.
■
The fuse on the trans-
former is defective.
The service life of the re-
chargeable battery has ex-
pired.
The charging electronics are
faulty.
Cause
The inclination sensor has
been triggered:
■
Max. tilt exceeded
■
The appliance has been
carried
■
Slope too steep
The lift sensor has triggered:
■
The appliance cover has
been deflected upwards
by lifting or by an
obstacle.
Remedy
■
Clean the mower deck.
■
Contact an AL-KO service centre.
■
Clean the charging contacts and
contact surfaces.
■
Connect the base station to the
power source.
■
Place the appliance in the base sta-
tion and check that the charging
contacts make contact.
■
Contact an AL-KO service centre.
■
Change the fuse (see chapter 9.4
"Replacing the fuse on the trans-
former (11)", page 51).
■
Contact an AL-KO service centre.
■
Contact an AL-KO service centre.
Remedy
Place the appliance on a flat surface
and acknowledge fault.
Remove the obstacle.
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