Gaggia Milano RI8437 Mode D'emploi page 15

Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. For
support, contact your local dealer or an authorized service center. Contact details are included in the
warranty booklet supplied separately or visit www.gaggia.com/n-m-co/espresso/world-wide or
www.gaggia.it/n-m-co/espresso/contact.
Problem
The machine does not
switch on.
The pump is very noisy.
The coffee is too cold.
The milk does not froth.
It is not possible to
prepare a cappuccino.
No coffee or only drops of
coffee come out of the
machine.
Possible cause
The machine is not
connected to a wall socket.
The main switch is in off
position.
There is no water in the
water tank.
The water tank is not
positioned correctly.
The filter holder is not
inserted for preheating.
The 'machine ready' light was
off when you turned the
selection knob to the coffee
position.
The cups are cold.
You used a type of milk that
is unsuitable for frothing
(powdered milk or low-fat
milk).
The classic milk frother is not
clean.
There is no steam left in the
boiler.
The hot water/steam knob is
in the 'open' setting (turned
anticlockwise).
Scale has built up inside the
machine.
The ground coffee filter or
coffee pod filter in the filter
holder is clogged.
You used an unsuitable
coffee pod.
The ground coffee you use is
ground too finely.
Solution
Connect the machine to a wall socket.
Make sure the main switch is in on
position.
Fill the water tank with water.
Place the water tank back into the
machine and push it downwards until
the reference marks are visible.
Preheat the filter holder.
Wait until the 'machine ready' light lights
up.
Preheat the cups with hot water.
Only use cold whole milk for frothing.
Clean the classic milk frother.
Prime the circuit.
Turn the hot water/steam knob to the
'closed' setting (turned clockwise).
Descale the machine
Clean the ground coffee filter or coffee
pod filter.
Use a coffee pod suitable for this
machine.
Use ground coffee with a coarser grind.
English
15