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Service and Assistance
Issue
Odors
comming
from system
Air conditioner
operates
abnormally
Outdoor unit
has mist/fog
Noise like
there is water
inside unit
Crackling
sound
Before calling for service, please check the "Basic troubleshooting" section
above. This may help you to find the answer to your problem, avoid unnecessary
service calls, and save the cost of a service call if the problem is not due to the
product itself. If you have checked the "Basic troubleshooting" section and still
need help, below you will find a list of available services:
You can find the name of your local Authorized Service Provider by visiting our
1
website at www.friedrich.com.
If you require further assistance please call
2
Friedrich customer support at 1-800-541-6645.
Before calling please make sure that you have the full model and serial number,
3
as well as the date of purchase of you equipment available. Providing us with this
information will allow us to better assist you.
Check items
●
Check for source of odor.
●
Check for inclimate weather or
excessive wireless signals.
●
Is system operating in heating?
●
Did air conditioner just come on?
●
Did air conditioner just come on?
●
Eliminate the odor
and clean filter.
●
Power unit down for 3 minutes
and try operation again.
●
While in defrost unit may
discharge mist/fog until clear of
moisture.
●
Noise is the sound of
refrigerant flowing inside the
system. Once stabilized
noise will discontinue.
●
Temprature difference between
plastic front and dicharge temp.
may be great once temprature
stabilzes noise will discontinue.
14
Solution
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