5.
WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Machine, exposure to abnormal
or extreme conditions, or failure to follow the operating instructions will void
this Warranty.
The Warranty is also void if repairs to the Machine or any component part of the Machine are
performed by someone other than either Vitamix or an authorized Vitamix Service Provider
or if any component part of a Machine subject to this Warranty is used in combination with
a motor base or container that is not expressly authorized by Vitamix.
6.
HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service or
repair, please call Vitamix Customer Service at 1.800.848.2649 or 1.440.235.4840. You will
be asked to provide a date of purchase and proof of purchase for any product that has not
been registered with Vitamix. For product subject to this Warranty you will be provided
with a return authorization number, up-to-date shipping instructions and a pre-paid
return pick up label. Vitamix will pay standard shipping costs on the return of a Machine
or component part for warranty service and repair and for return shipment of the product
to you after the warranty repair or replacement. Purchaser is responsible for the costs of
special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the
Vita-Mix® Corporation.
United States
Vita-Mix® Corporation
8615 Usher Road
Cleveland, Ohio 44138-2199
1.800.848.2649
service@vitamix.com
You will be deemed to have accepted the returned product "as is" upon delivery unless you
notify Vitamix of any problem, including shipment damage, within 48 hours of delivery.
but is currently outside the U.S.A. or Canada, all shipping and resulting taxes and
Call +1.440.235.4840 or email service@vitamix.com for more details.
26
WA R R A N T Y
SPECIAL INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada,
duties are at the owner's expense.
Canada
Vita-Mix® Corporation
200-1701 Shepherd Street East
Windsor, Ontario N8Y 4Y5
1.800.848.2649
service@vitamix.com