EN
2.6.Tips and advice on installation
2.6.1.Questions about the product?
Observations
The motorised product is noisy.
The motorised product stops too soon
or too late.
12
Possible causes
The wheel and the crown are not
adapted to the used tube.
The mechanical plays between drive,
accessories, tube and end of tube are
too high.
The wheel is not properly fixed to the
tube.
The equipment is constrained between
the brackets.
The length of the notch is not adapted
to the drive hook or to the used crown.
Debris, screws or other are in the tube. Empty the tube.
The temperature of the environment is
not in conformity with the operating
temperature.
The end limits of the motorised product
slip.
End-limits are not properly adjusted.
The motorised product is not within the
recommended weight limits.
Solutions
Change the wheel and the crown.
The mechanical plays between drive,
accessories, tube and end of tube must
be decreased to the minimum.
Fix the wheel properly to the tube.
Decrease the constraint between the
brackets.
Adapt the length of the notch to the
drive hook or to the used crown.
Change the environment temperature.
Readjust the end limits referring to
Commissioning of a Zigbee drive
Readjust the end limits referring to
Commissioning of a Zigbee drive
Check the compatibility of the
motorised product. Consult a Somfy
contact or visit www.somfy.com.
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SONESSE2 40 ZIGBEE HP