Troubleshooting - ECOVACS ROBOTICS DEEBOT OZMO 937 Mode D'emploi

5. Troubleshooting

No. Malfunction
DEEBOT will
1
not charge.
DEEBOT
cannot return
2
to the Docking
Station.
DEEBOT gets
into trouble
3
while working
and stops.
DEEBOT
returns to
the Docking
4
Station before it
finishes cleani
ng.
DEEBOT
will not clean
5
automatically
at scheduled
time.
26
EN
Possible Causes
DEEBOT is not powered ON.
DEEBOT has not made a
connection with the Docking
Station.
Docking Station is unplugged while
DEEBOT is powered ON, which
causes battery consumption.
The battery is completely
discharged.
The Docking Station is not placed
properly.
DEEBOT is tangled with something
on the floor (electrical cords,
drooping curtains, carpet fringe
etc.).
When battery power gets low,
DEEBOT automatically switches
to Return to Charger Mode and
returns to the Docking Station to
recharge itself.
Working time varies according to
floor surface, room complexity and
the selected Cleaning Mode.
Intelligent Scheduling or Time
Scheduling function is cancelled.
Continued Cleaning function is
turned ON. DEEBOT has just
finished cleaning the scheduled
cleaning area.
DEEBOT is powered OFF.
The robot's battery is low.
The robot's Suction Intake is
blocked and/or its components are
tangled with debris.
Solutions
Power ON DEEBOT.
Be sure that the robot's Charging
Contacts have made a connection with
the Docking Station Pins. You may
move the robot manually to make the
connection if necessary.
Plug in the Docking Station and ensure
DEEBOT is powered ON. Keep DEEBOT
on the Docking Station to make sure it
has a full battery to work at any time.
Re-activate the battery. Power ON.
Place DEEBOT on the Docking Station
by hand, remove after charging for 3
minutes, repeat 3 times; then charge
normally.
Refer to section 3.2 to place the Docking
Station properly.
DEEBOT will try various ways to get
itself out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
This is normal. No solution necessary.
This is normal. No solution necessary.
Please refer to section 3.4 for details.
This is normal. No solution necessary.
Power ON DEEBOT.
Keep DEEBOT powered ON and on the
Docking Station to make sure it has a full
battery to work at any time.
Power OFF DEEBOT, clean the Dust
Bin, and invert the robot. Clean the
robot's Suction Intake, Side Brushes and
the Main Brush as described in section 4.