Troubleshooting - ECOVACS ROBOTICS DEEBOT 500 Manuel D'instructions

6. Troubleshooting

No. Malfunction
1 DEEBOT is not charging.
DEEBOT cannot return to the
2
Charging Dock.
DEEBOT gets stuck while
3
working and stops.
DEEBOT returns to the
4 Charging Dock before it has
finished cleaning.
22
EN
Possible Causes
DEEBOT is not switched ON.
DEEBOT has not connected to the Charging
Dock.
The battery is completely discharged.
The Charging Dock is not correctly placed.
DEEBOT is tangled with something on the floor
(electrical wires, curtains, carpet fringing, etc.).
When the battery gets low, DEEBOT
automatically switches to Return to Charger
Mode and returns to the Charging Dock to
recharge itself.
Working time varies according to floor
surface, room complexity and the Cleaning
Mode selected.
Solutions
Switch ON DEEBOT.
Be sure that the robot's Charging Contacts have
connected to the Charging Dock Pins.
Re-activate the battery. Switch ON DEEBOT. Place
DEEBOT on the Charging Dock by hand, remove after
charging for 3 minutes, repeat 3 times; then charge
normally.
Refer to section 3.2 to correctly place the Charging Dock.
DEEBOT will try various ways to free itself. If it is
unsuccessful, manually remove the obstacles and restart.
This is normal. No solution necessary.
This is normal. No solution necessary.