HP DeskJet GT 5820 Serie Mode D'emploi page 7

Control Panel Display Errors
The printer control panel display indicates some errors by alternatively flashing the letter "E" and a number. The
table below contains some common errors.
Display Error
Printhead Carriage Stall
Paper Jam
System Maintenance Required
The error icon ( ) and the
paper error icon ( ) blinking
together indicates the printer
is out of paper.
OR
The error icon ( ) and one or
both printhead icons (
blinking together indicates
printhead problem.
For more information about control panel display errors, visit www.hp.com/go/support to view or download
the full User Guide. If you installed the recommended software on your computer, you will also find control panel
display errors in the Electronic Help.
Safety information
Use only with the power cord and power adapter (if provided) supplied by HP.
Ink contains nitrates. Do not drink or place in mouth. Keep out of reach of children. Avoid contact with eyes. Safety
Data Sheets, product safety, and environmental information are available at www.hp.com/go/ecodata.
Solution
1. Open the printhead access door on the front of the printer.
2. Make sure the carriage latch is completely closed and carriage can freely
move.
IMPORTANT! Do not open the carriage latch but check that it is pulled down
firmly. Opening the latch could damage the printhead.
3. Close printhead access door, then front door.
4. Press Resume button to continue printing.
1. Press the Resume button to clear the paper jam.
2. If this does not clear the paper jam, refer to the full User Guide on
www.hp.com/go/support or the Electronic Help if you installed the
recommended software on your computer.
Note: Make sure you have turned the ink valve right to the locked position
before tilting or moving your printer to clear the paper jam. Turn the ink valve
left to the unlocked position before you resume printing.
Open the printhead access door completely, and then close it immediately.
This process helps remove ink buildup and maintains the best print quality
throughout the life of the printer.
IMPORTANT! Do not open the carriage latch during this process; otherwise, the
printer may require new printheads to function.
1. Load paper in the input tray.
2. Press the Resume button to continue printing.
Note: For information about how to load paper, see the full User Guide on
www.hp.com/go/support or the Electronic Help if you installed the
recommended software on your computer.
The left printhead icon flashing shows an error related to the tri-color
printhead, and the right icon flashing shows an error related to the black
printhead.
)
If you are setting up the printer for the first time, make sure that you have
removed the tape from the printhead indicated by the flashing printhead icon.
If you have been using your printer and are starting to see print quality
problems, the printhead indicated needs to be replaced. Contact HP support at
www.hp.com/go/support to get a replacement printhead.
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