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Troubleshooting
Problem
Water leaks between cartridge
and rough
Handle turns, but water does not
turn on/off
Water drips for several minutes
after the valve is turned off
Water drips continuously after the
valve is turned off
Water does not get hot/cold
enough
Temperature is erratic
Water pressure is poor
Unit outputs both hot and cold
water, but the water does not mix
14
Possible Cause
sealing ring from flushing plug still
inside rough
ceramic plate(s) inside cartridge
damaged
handle screw not tightened
normal clearing of showerhead
ceramic plate(s) damaged
high temperature limit stop not set
properly
handle not justified
thermostat cartridge is faulty
thermostat cartridge is faulty
filters on thermostat cartridge are
clogged
not a product defect -- hot and
cold supplies are reversed
Solution
remove sealing ring
replace cartridge
tighten handle screw
not a problem
replace cartridge
reset high temperature limit stop
justify handle
replace thermostat cartridge
replace thermostat cartridge
clean the filters
correct the plumbing
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