Product Warranty
Product Name
Model name
Purchase Date
Place of Purchase
Serial No.
One year from the purchase date
Warranty Period
(6 months for accessories and MicroSD card)
Purchase Price
Customer Name :
Customer Information
Phone :
Address :
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YY
MM
DD
CUSTOMER DAMAGE COMPENSATION REGULATIONS
In relation to quality assurance, repairs may be provided free of charge or for a
fee according to circumstances as follows. FineDigital provides warranty service
for its products by item in accordance with the Consumer Damage Compensation
Regulations (Fair Trade Commission Notification No. 2022-25).
Category
When repair is required due to a serious defect in
performance or function in normal state within ten days
from purchase
When repair is required due to a seriousdefect in
performance or function in normal status within one
month from purchase
In the event of a serious failure requiring repair within 1
For defects in
month from replacement
performance/
When replacement is not possible
function in
normal
For defects in performance or function
status
In case of a second failure due to the same defect
Repairable
In case of a third failure due to the same defect
In the case of a fifth failure due to defects in
various parts
If the product entrusted by the consumer
for repair is lost by our company
Repair
When repair is impossible due to lack of
not
repair parts (within the parts retention period)
available
If repair is not possible, even if repair parts
are available (within the parts retention period)
1) Failure caused by the consumer's negligence
• Product failure and damage caused by the user's reckless handling
(falling, impact, breakage, excessive operation, etc.) or wrong use.
2) Other cases
• Product damage caused by natural disasters
(fire, inundation, earthquakes, etc.)
• End of lifespan of consumable parts
• External causes
• Product failure and damage caused by the consumer's intention or
mistake.
• Product failure and damage caused by repair and modification of a
consumer or a third party, not a Finedigital service person
• Product failure and damage caused by use of parts, consumables,
optional items, etc. excluding those assigned by Finedigital.
※ A separate warranty period applies to accessories except the product.
※ Finedigital is not liable for the costs for fitting and removing the product and accessories regardless of the
warranty period.
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Compensation details
After the
Within the
warranty
warranty period
period
Product
replacement or
refund
Free repair
or product
replacement
N/A
Product
replacement or
refund
Refund
Free repair
Free repair
Paid repair
Product
Refund of straight
replacement or
line depreciation
refund at the
plus 10%
purchase price
(maximum limit:
purchase price)
Refund after
straight line
depreciation
aid repair
(not applicable
Paid repair
if product is
irreparable)
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