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Troubleshooting Guide
Problem
Possible Cause
Battery low on
Vehicle
power
does not
run
Thermal fuse has
tripped
Battery connector
or wires are loose
Battery is dead
Electrical system
is damaged
Motor is damaged
Vehicle
Battery is under
does not
charged
run very
long
Battery is old
Vehicle
Battery low on
runs
power
sluggishly
Battery is old
Vehicle is
overloaded
Vehicle is being
used in harsh
conditions
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Solution
Recharge battery.
Reset fuse, see <Fuse>
Check that the battery
connectors are firmly plugged
into each other. If wires are
loose around the motor,
contact our customer service
please.
Replace battery, contact our
customer service please.
Contact our customer
service please.
Contact our customer
service please.
Check that the battery
connectors are firmly plugged
into each other when
recharging
Replace battery, contact our
customer service please.
Recharge battery, contact our
customer service please.
Replace battery, contact our
customer service please.
Reduce weight on vehicle.
Avoid using vehicle in harsh
conditions , see <Safety>.
Troubleshooting Guide
Problem
Possible Cause
Poor contact of
Vehicle
wires or
needs a
Connectors
push
to go
forward
"Dead Spot" on
motor
Attempting to
Difficult
shift while the
shifting from
vehicle is moving
forward to
reverse or
vice- versa
Loud grinding
Motor or gears
or clicking
are damaged
noises coming
from motor or
gear box
Battery will
Battery connector
not recharge
or adapter
connector is loose
Charger not
plugged in
Charger is not
working
Charger gets a
This is normal and
not a cause for
little hot when
concern
recharging
Completely read through this manual and the troubleshooting
guide table before calling. If you still need help resolving the
problem,Contact our customer service please.
EN
Solution
Check that the battery
connectors are firmly
plugged into each other. If
wires are loose around the
motor, contact our customer
service please.
A dead spot means the electric
power is not being delivered to
the terminal connection and
the vehicle needs repair.
Contact our customer service
please.
Completely stop the vehicle
and shift
Contact our customer
service please.
Check that the battery
connectors are firmly
plugged into each other.
Check that the battery
charger is plugged into a
working wall outlet.
Contact our customer service
please.
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