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Troubleshooting
Problem
Scale does not turn on.
Reading is inaccurate.
Display shows
Display shows
Display shows
If your problem is not listed, please contact Customer Support (see page 13).
All manuals and user guides at all-guides.com
Open the battery compartment cover and remove the
plastic strip.
Replace the batteries (see page 11).
Make sure batteries are inserted under the correct
polarity as marked in the battery compartment.
Place scale on a level surface.
Make sure the screen displays
measuring (see Zero / Tare Function, page 10).
Remove the batteries for 45 seconds, then replace
them to reset the scale.
Item is too heavy. Remove item from scale to protect
its weight sensors. Use a different scale with a higher
weight range.
Calibration error. Turn the scale off and on again.
Avoid moving the scale while measuring.
Battery power is low. Replace the batteries
(see page 11).
12
Possible Solution
before
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