32 TROUBLESHOOTING
Condensation & Frost
Symptoms
There is
Did you store hot food without cooling it first?
condensation
• Cool the hot food first before putting it inside the fridge or freezer.
inside the
Did you leave the appliance door open?
appliance or on
• Although the condensation will disappear soon after you close the appliance
the bottom of the
door, you can wipe it with a dry cloth.
vegetable drawer
Do you open and close the appliance door too frequently?
cover.
• Condensation can form due to the temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Frost has formed
Doors may not be closed properly?
in the freezer
• Check if the food item inside the appliance is blocking the door and make sure
compartment.
that the door is tightly closed.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
• Make sure that air entry or exit is not blocked so that the air can circulate inside.
Is the freezer compartment overfilled?
• Maintain an appropriate space between items.
Frost or
Did you open and close the appliance door frequently or is the appliance
condensation has
door improperly closed?
formed inside
• Frosts or condensation can form if the outside air penetrates inside the
or outside the
appliance.
appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation area
is too humid or on a humid day such as a rainy day. Wipe off any moisture with
a dry cloth.
The side or front
There are anti condensation pipes fitted to these areas of the appliance to
of the appliance is
reduce condensation forming from around the door area.
warm.
• The heat releasing pipe to prevent condensation is installed on the front and
side of the appliance. You may feel it particularly hot right after the appliance is
installed or during the summer. You can be assured that this is not a problem
and is quite normal.
There is water
Is there water leakage around the appliance?
inside or outside of
• Check if the water has leaked from a sink or another place.
the appliance.
Is there water on the bottom of the appliance?
• Check if the water is from the thawed frozen food or a broken or dropped
container.
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Possible Cause & Solution