If you are experiencing a problem with your refrigerator, please check the following before
contacting the after-sales service.
Your refrigerator does not operate
Check if:
• Your fridge is plugged in and switched on
• The fuse has blown
• Is the temperature adjustment right?
• The socket is faulty. To check this, plug another working appliance into the same socket.
Your refrigerator is performing poorly
Check if:
• Is the temperature adjustment right?
• Is the door of your fridge opened frequently and left open for a long while?
• The appliance is overloaded
• The doors are closed properly
• Did you put a dish or food on your fridge so that it contacts the rear wall of your fridge
so as to prevent the air circulation?
• Is your fridge filled excessively?
• There is an adequate distance between the appliance and surrounding walls
• Is the ambient temperature within the range of values specified in the operating manual?
Your refrigerator is operating noisily
The following noises can be heard during normal operation of the appliance.
Cracking (ice cracking) noise occurs:
• During automatic defrosting.
• When the appliance is cooled or warmed (due to expansion of appliance material).
Clicking noise occurs: When the thermostat switches the compressor on/off.
Motor noise: Indicates the compressor is operating normally. The compressor may cause
more noise for a short time when it is first activated.
Bubbling noise and splashing occurs: Due to the flow of the refrigerant in the tubes
of the system.
Water flowing noise occurs: Due to water flowing to the evaporation container. This
noise is normal during defrosting.
Air blowing noise occurs: During normal operation of the system due to the circulation
of air.
There is a build-up of humidity inside the fridge
Check if:
• All food is packed properly. Containers must be dry before being placed in the fridge.
• The fridge doors are opened frequently. Humidity of the room will enter the fridge each
time the doors are opened. Humidity increases faster if the doors are opened frequently,
especially if the humidity of the room is high.
• There is a build-up of water droplets on the rear wall. This is normal after automatic
defrosting (in Static Models).
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