Tips For Troubleshooting - Abus TVAC18000A Notice D'utilisation

11 Tips for troubleshooting

No. Questions
1
What does pairing the
recorder and camera mean
and how does this work?
2
What could be the reasons
why no image is shown on
the monitor?
3
What could be the reasons
why the device does not
record when there is
movement?
4
What could be the reasons
why the device does not
record although a schedule
has been created?
5
What could be the reasons
why the camera cannot be
paired with the recorder?
7
What could be the reasons
why the live view can be
accessed via app in the local
network but not externally.
Answers
Pairing creates the exclusive, encrypted wireless connection
between the recorder and camera.
To connect a camera with the recorder, proceed as follows:
1. Connect the camera and the recorder to the power supply.
2. In the recorder menu, select "Camera", then "Pairing" and
the required camera (1–4). The system counts down from
60 seconds.
3. During the 60 seconds, press the PAIRING button on the
camera cable until the green LINK LED on the front of the
camera starts flashing.
4. The LINK LED is lit up continuously once the connection is
established.
If you do not have a signal, please check the following:
1. Is the camera connected to the power supply (does the
LED light up red)?
2. Is the HDMI cable connected properly?
3. Are the camera and the recorder paired with each other
(see question 1)?
4. Is the camera within range of the recorder?
5. Is the signal between the camera and recorder disrupted?
1. Please check that the sensitivity function of the motion
detection is switched on.
2. Is the schedule configured correctly?
Possible reasons are:
1. Are the date and time set correctly?
2. Is the SD card locked (Lock/Unlock?), not inserted or
empty?
3. Have you formatted the SD card or the external hard disk
drive? It must be formatted before it is first used.
4. No movement was detected.
Please check the following:
1. The camera has no power supply.
2. Briefly press the pairing button on the camera while the
monitor counts down from 60.
3. Please press the pairing button for a short time only, not
continuously.
4. Restart the recorder.
Please check the following:
1. Is the recorder connected to the network?
2. Do you have an internet connection?
3. Have you connected the recorder to the internet?
Please note the following icon
monitor.
4. Does your password for the recorder match the password
for the app?
5. Do you have a fast enough internet connection to your
mobile phone?
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