Troubleshooting - Beko RDNE390M21SX Manuel D'utilisation

7.

Troubleshooting

Check this list before contacting the service. Doing so will save you time and
money. This list includes frequent complaints that are not related to faulty
workmanship or materials. Certain features mentioned herein may not apply to
your product.
The refrigerator is not working.
• The power plug is not fully settled. >>>
Plug it in to settle completely into the
socket.
• The fuse connected to the socket
powering the product or the main fuse is
blown. >>> Check the fuses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and
FLEXI ZONE).
• The door is opened too frequently >>>
Take care not to open the product's door
too frequently.
• The environment is too humid. >>>
Do not install the product in humid
environments.
• Foods containing liquids are kept in
unsealed holders. >>> Keep the foods
containing liquids in sealed holders.
• The product's door is left open. >>>
Do not keep the product's door open for
long periods.
• The thermostat is set to too low
temperature. >>> Set the thermostat to
appropriate temperature.
Compressor is not working.
• In case of sudden power failure
or pulling the power plug off and
putting back on, the gas pressure in
the product's cooling system is not
balanced, which triggers the compressor
thermic safeguard. The product will
restart after approximately 6 minutes.
If the product does not restart after this
period, contact the service.
• Defrosting is active. >>> This is normal
for a fully-automatic defrosting product.
The defrosting is carried out periodically.
• The product is not plugged in. >>> Make
sure the power cord is plugged in.
• The temperature setting is incorrect. >>>
Select the appropriate temperature setting.
• The power is out. >>> The product will
continue to operate normally once the
power is restored.
The refrigerator's operating noise is
increasing while in use.
• The product's operating performance
may vary depending on the ambient
temperature variations. This is normal and
not a malfunction.
The refrigerator runs too often or for
too long.
• The new product may be larger than the
previous one. Larger products will run for
longer periods.
• The room temperature may be high. >>>
The product will normally run for long
periods in higher room temperature.
• The product may have been recently
plugged in or a new food item is placed
inside. >>> The product will take longer to
reach the set temperature when recently
plugged in or a new food item is placed
inside. This is normal.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
• The doors were opened frequently or kept
open for long periods. >>> The warm
air moving inside will cause the product
to run longer. Do not open the doors too
frequently.
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