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NEFF B 15H4 Serie Mode D'emploi page 77

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Trouble-shooting Guide
Calling the customer service is not always really necessary. In some cases, you can
remedy the situation yourself. The following table may contain some helpful tips.
Important general safety guidelines:
Service or repair work on the electronic components may only be performed by a
qualified expert. Without exception, prior to starting such repairs, the appliance must
be disconnected from the mains. This may be accomplished by tripping the
automatic fuse or by removing the fuse from the fuse box that controls your flat or
apartment.
Problem
. . . if there is a general failure of Defective fuse
all electrical functions, i.e., the
control lamps have suddenly
ceased to function.
. . . if liquids or thin viscous
dough are distributed at a
visibly uneven thickness?
. . . if the oven suddenly stop
functioning?
. . . if the oven suddenly stop
functioning and the electronic
clock flashes 0:00?
. . . if electronically control
functions fail?
. . . if the oven cleaning control
lamp fails to illuminate after the
function has been activated?
Possible cause
The appliance has not
been placed or installed
plumb-and-level.
The electronic clock is
set to an automatic
timing cycle.
The power supply was
briefly interrupted.
Energy pulses
(e.g. lightning flash).
Temperature inside oven Prior to using the oven cleaning
cavity is still too high, i.e. function, the oven must be allowed to
after prolonged use of
the hotplates.
Defective control lamp.
Remedy
Check the fuse in the fuse box, and
replace if required.
Level the appliance using the leveling
feet, or check the installation.
Set electronic clock to operation
without automatic timer:
1. Press the : button.
to 0:00.
2. Reset ON time
?
Reset the time of day.
Reset the relevant functions.
cool completely.
Replacement only by an authorised
expert.
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