• Software updates as a consequence of changes to network settings.
• Damage caused by elements external to the appliance (foreign bodies, insects, etc.).
• The contents of the devices - freezer, washing machine, etc. (food, clothing, etc.)
• Product failure caused by the use of third-party software to modify, change, adapt or
alter the product as is.
• Product failure resulting from its use without the accessories supplied with the product
or approved by the Manufacturer.
• Parts for normal wear and tear or damage from use: tyre, inner tube, brake, etc.
The customer is responsible for regularly backing up the data contained on their hard
disk or in the internal memory of their device, and this before any claim is submitted.
Auchan cannot be held liable for the loss or destruction of stored data, nor may it be
held liable for damage caused to software resulting from, in particular, a restoration or a
breakdown.
Similarly, Auchan is not required to check that SIM/SD cards have been removed from
returned products.
Under no circumstances shall the provisions set out above reduce or eliminate: the
legal guarantee referred to above, and the manufacturer's commercial guarantee, if
applicable (see guarantee form).
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