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Troubleshooting
Problem
Scale does not turn on.
Reading is inaccurate.
Display shows "
Display shows "
Display shows "
If your problem is not listed, please contact Customer Support
(see page 14).
Open the battery compartment cover and
remove the plastic strip.
Replace the batteries (see page 10).
Make sure batteries are inserted under
the correct polarity as marked on battery
compartment.
Place the scale on a hard, dry, flat surface.
Make sure the screen displays "
before measuring (see Zero / Tare Function,
page 9).
Remove the batteries for 45 seconds, then
replace them to reset the scale.
Item is too heavy. Remove item from scale
to protect its weight sensors. Use a different
"
scale with a higher weight range.
Turn the scale off and on again. Avoid moving
"
the scale while measuring.
Battery power is low. Replace the batteries
"
(see page 10).
11
Possible Cause
"
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