Troubleshooting
9
Troubleshooting
9.1 Identifying and repairing faults
The following table provides information on malfunctions and
i
their possible causes.
If you cannot correct the malfunction using the remedies
named, please contact your dealer directly.
Fault
An acoustic signal sounds and indi-
cator lamp D on hand control A
lights up while the device is moving
The "SERVICE" indicator lamp F
on the hand control lights up
Emergency lowering mechanism
not working
Tilted position of the seat frame
Possible cause(s)
Battery almost exhausted
Hand control faulty
Software error
Emergency lowering mechanism button faulty
Power failure while moving
Drive faulty
Controller faulty
Battery flat
Cable not fully inserted
Connector strip not connected
Faulty button
The motors were raised to different heights
Shower and Toilet Commode Ocean E-VIP
Remedy
▸ Charge the battery (see Section 4.11)
▸ Implement reset (see below)
▸ Charge the battery (see Section 4.11) or use a replace-
ment battery
▸ Insert the cable fully
▸ Connector strip connected (engaged)
▸ Implement reset (see below)
▸ Hold the Down button B on the hand control until the
drives are fully lowered and you hear the limit switch
click into place
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