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Les langues disponibles
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
Trouble
The unit fails to
start up.
Bad cooling or
heating effects.
Unit makes lots of
noise.
The compressor
does not work.
The remote control
does not work.
'E1' code displays.
'E2' code displays.
Water full displays.
Cause
Power supply failure.
Water in the tank is full.
Ambient temperature too low
or high.
The room temperature is lower
than the set temperature in
cooling mode.
There is direct sunlight
The doors and windows are
open, the room is crowded or
there are other heat sources.
Dirty filter.
Air inlet or air outlet clogged
The unit is on an uneven
surface.
Overheat protection is active.
Remote control is too far.
The remote control is not
pointed at the signal receptor on
the unit.
Batteries are dead.
Room temperature sensor
failure.
Tube temperature sensor
failure.
Water tank in chassis is full
Connect the unit to a live
socket and turn it on.
Drain the water.
It is recommended to use this
unit between 5-35ºC.
Change the set temperature.
Close the window curtain
Close the door and window,
remove other heat sources and
add new air conditioners.
Clean or replace the filter
mesh.
Remove any clutter.
Place the unit on a flat and firm
surface (may reduce noise).
Wait for three minutes until the
temperature decreases - the
unit will restart automatically.
Bring the remote control close
to the air conditioner, ensuring it
is pointed at the signal receptor.
Replace the batteries
Contact customer service &
repair centre.
Contact customer service &
repair centre.
Drain the condensate water and
restart the unit.
18
Solution
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