5.
WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Machine, exposure to abnormal or extreme conditions, or
failure to follow the operating instructions will void this Warranty.
The Warranty is also void if repairs to the Machine or any component part of the Machine are performed
by someone other than either Vitamix or an authorized Vitamix Service Provider or if any component part
of a Machine subject to this Warranty is used in combination with a motor base or container that is not
expressly authorized by Vitamix.
6.
HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service or repair, please
call Vitamix Customer Service at 1.800.848.2649 or 1.440.235.4840. You will be asked to provide a
date of purchase and proof of purchase for any product that has not been registered with Vitamix. For
product subject to this Warranty you will be provided with a return authorization number, up-to-date
shipping instructions and a pre-paid return pick up label. Vitamix will pay standard shipping costs on the
return of a Machine or component part for warranty service and repair and for return shipment of the
product to you after the warranty repair or replacement. Purchaser is responsible for the costs of special
shipping requests.
Within the U.S.A., this Warranty is honored directly through the Vita-Mix® Corporation.
You will be deemed to have accepted the returned product "as is" upon delivery unless you notify
Vitamix of any problem, including shipment damage, within 48 hours of delivery.
SPECIAL INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada but is currently outside the U.S.A. or Canada, all
shipping and resulting taxes and duties are at the owner's expense. Call 1+1.440.235.4840 or email service@
vitamix.com for more details.
W
a r r a n t y
Vita-Mix® Corporation
8615 Usher Road
Cleveland, Ohio 44138-2199
1.800.848.2649
service@vitamix.com
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