I was setting up the Pet
area and after I turned
down the Boundary
Control Dial, the receiver
Collar would no longer
beep or correct.
My next-door neighbour
has an In-Ground
Containment System and
the receiver Collar does
not activate near
their property.
The receiver Collar has
injured my pet's neck.
Important recycling advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be
recycled. At the end of the product life, do not place it in the normal municipal waste system. Please check the
regulations in your area or return it to where it was purchased so that it can be placed in our recycling system. If
these options are not possible, please contact the Customer Care Centre for further information.
The Receiver Collar for this unit operates on one 3.7 Volt Rechargeable Lithium-Ion battery.
• You may have turned the Boundary Control Dial down too quickly, causing
the Receiver Collar to go into power-fail mode. This is a safety feature
designed to protect your pet when power to the Transmitter goes out. With
the Receiver Collar within 3 m of the Transmitter, readjust the Boundary
Control Dial as shown in Step 4 and reset the Boundary Zone, making sure
to turn the dial down slowly.
• Your neighbour's In-Ground Fence signal may interfere with the operation
of the Receiver Collar preventing activation close to their fence. To minimize
the interference, reduce the size of the Pet Area or move the Transmitter
away from the In-Ground Containment System.
• Adjust the Pet Area so that the Receiver Collar activates for at least 1.5 m
beyond the reduced Boundary setting when walking towards the In-Ground
Containment System.
Failing to follow the important safety information at the front of the Operating
and Training Guide has caused pressure ulcers. Some descriptions of
advanced pressure ulcers describe the sores as looking like burns on the dog's
neck. Be assured that electronic collars do not use enough energy to create
electrical burns. The energy in an output pulse is only a few thousandths of a
Joule; it is similar in nature to the static pulse that you may feel when getting
out of your car. In some cases, pressure ulcers are described as chemical
burns. The battery in your Receiver Collar is sealed, in addition, your collar's
housing is also sealed. This sealing makes it virtually impossible, without
misuse or abuse, for your Receiver Collar battery to leak onto your pet's neck.
Please review and follow the important safety information on page 2, and the
instructions in Step 6 under the heading "Fit the Receiver Collar".
www.petsafe.net
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