Hkoenig naty210 Manuel D'instructions page 16

If the device does not work properly, please check the following steps:
-
Check if the manual was followed precisely and correctly
-
Check the following table for possible reasons
-
Check if all fuses are working
Problem
There is water underneath the device
The mixing chamber/blades are not
clean after the automatic self-cleaning
program
The beverage tastes sandy
The mixing result is chunky
Error codes
Error code Problem
E05 The motor is overloaded due to too
many ingredients
E06 The temperature sensors are sticky or
there are too many ingredient
E07 The voltage is lower than 160 V or
exceeds 260V
E08 Signal defect
E09
E10 The discharge hose is jammed
E11 The temperature sensor is defective or
damaged
E12
E13 The pass-through sensor is defective or
damaged
E14 Electrical fault
E15 The heating unit of the mixing chamber
is defective or damaged
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the date
of initial purchase or the date of delivery.
Solution
Make sure that the water and collection containers are
closed and that the collection container had not spilled over.
Add a drop of detergent and select the intensive cleaning
mode
Gently wipe off by hand with a damp cloth
Reduce the quantity of ingredients used to prepare your
drink
Soak the ingredients before processing
Soak the ingredients and/or chop them before preparation
Filter out any chunks using a sieve
Replace the blades
Solution
Reduce the amount of ingredients and clean
the machine
Reduce the amount of ingredient and clean the
sensors inside of the mixing chamber
Please contact customer services
Please clean
Please contact customer services