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08 TROUBLESHOOTING
Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
; The battery may be fully discharged.
Please connect the power plug and try to
turn it on.
A function does not work when the button is
pressed.
; After removing the power plug, turn off the
Sound Tower. And insert power plug again,
turn on the Sound Tower.
; Power cycle the external device and try
again.
; If there is no signal, the Sound Tower
automatically turns off after a certain
period of time. Turn on the power.
Sound dropouts occur in BT mode.
; See the Bluetooth connection sections on
page 13.
Sound is not produced.
Is the Mute function on?
; Press the
(Mute) button to cancel the
mute function.
Is the volume set to minimum?
; Adjust the Volume.
The remote control does not work.
Are the batteries drained?
; Replace them with new batteries.
Is the distance between the remote control
and Sound Tower main unit too far?
; Move the remote control closer to the
Sound Tower main unit.
Stereo Group connection is not working.
Is the system in wireless Group Play mode?
; Disconnect the wireless Group Play mode
and try Stereo Group connection again.
It cannot make a Bluetooth connection.
Is the system connected to another system in
wireless Group Play mode or Stereo Group
mode?
; Try Bluetooth connection again after
disconnecting the wireless Group Play or
Stereo Group connection.
Are the two Bluetooth devices already
connected?
; Try Bluetooth connection again after
disconnecting other Bluetooth connections.
The PAIRING button is not working.
Is the system in wireless Group Play mode or
Stereo Group mode?
; Try again after disconnecting the wireless
Group Play or Stereo Group connection.
I want to switch the HOST (MAIN) system to
the other in wireless Group Play or Stereo
Group connection.
; Disconnect Group Play mode, press the
Speaker which you want make to HOST
first, and after it use Group LED to judge
instead connect the others one by one.
; With Stereo Group mode, MAIN is fixed.
You can not change others as MAIN.
I want to play AUX1 or AUX2 more than 8 hours
without control input.
; Press and hold the remote control
button for more than 5 seconds in AUX1 or
AUX2 mode to disable Auto Power Down
Function. Change from ON-AUTO POWER
DOWN to OFF-AUTO POWER DOWN.
ENG - 26
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