Troubleshooting; Led Lighting - Pitney Bowes SendKit Guide D'installation

Troubleshooting

LED Lighting

Problem
The printer shows a steady red LED
after failing to print.
The Brother QL label printer
does not print, or shows a printing error.
The Status LED lamp is not lit.
Pitney Bowes Operator Guide / Guide d'utilisation
Printer Condition
Power is OFF.
Power is ON.
The label printer is receiving data from PC.
The roll cover is open. Close the roll cover properly.
The label printer is cooling down. Wait for the temperature of print head to lower before printing more labels.
The label printer is rebooting or media size selected doesn't match media installed in printer.
Indicates one of the following errors.
Solution
1. Press the power button the front of your printer to turn it OFF.
Wait 5 seconds and then turn it ON again.
2. Open your Windows Control Panel > Devices and Printers.
3. You should see a list of your installed printers. Right-click on the Brother QL-1050 LE and
select Printing Preferences.
4. In Printing Preferences, select the Page Setting tab and select 4" x 6" from the list of available widths.
Click OK to accept your setting.
If you are still experiencing issues after following these instructions, access the Operator Guide Support information.
• Is the cable loose? Check that the cable is connected securely.
• Is the DK Label or DK Tape roll installed correctly? If not, remove the DK Roll and reinstall.
• Is there enough label/tape roll remaining? Check that there is enough label/tape roll remaining.
• Is the DK Roll compartment cover open? Check that the DK Roll compartment cover is closed.
• Has a print error or transmission error occurred? Turn the Brother Label Printer off and on and try again.
If the problem persists, contact Support.
• Is the power cord plugged in correctly? Check that the power cord is plugged in. If so ,
try plugging it into another electrical outlet. * If the power button still does not light up, contact Support.
• Label sensor error (End of DK Roll or label jam)
• Incorrect DK Roll installed
• Transmission error
(English) Label Printer
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