ECOVACS ROBOTICS WINBOT X Manuel D'instructions page 25

No. Malfunction
WINBOT stays where it is or
moves in an irregular pattern
10
and reports "The bumper is
stuck."
WINBOT stays where it is or
11 moves in an irregular pattern
and reports "Hardware error.
WINBOT stops moving
after being attached to the
12 glass, and reports "Please
put me in the middle of the
window."
WINBOT is stuck, and
reports "I'm stuck. "Press
Direction Control Buttons
13
on the Remote Control, the
Driving Treads can move but
WINBOT hardly moves.
Possible Causes
The bumper is stuck.
The bumper is damaged.
The Edge Detection Sensors have a
signal error.
Fan malfunction.
WINBOT is too close to the edge
of the glass or obstacles (window
handles).
WINBOT is stuck by obstacles.
5. Troubleshooting
Solutions
If the bumper is stuck, gently tap the bumper and check if the
bumper bounces back. If so, restart WINBOT. If problem persists,
please contact customer service.
A. Check if the Edge Detection Sensor is covered by the Cleaning
Pad.
B. Check if there is debris on the Edge Detection Sensor. If so,
clean the detection sensors.
C. Please check if the Edge Detection Sensors are damaged. If
so, please contact customer service.
Check if there's debris on the Fan. If so, clean the Fan as
described in Section 3 Maintenance. If the problem persists,
please contact Customer Service.
Use the Direction Control buttons on the Remote Control to
direct WINBOT to move to a spot at least 10cm/4" away from
window corners and obstacles. Restart WINBOT. Alternatively,
detach WINBOT from the window and attach it to a spot at least
10cm/4" from window corners and obstacles. Restart WINBOT.
Make sure Safety Pod is attached to the glass firmly and the
safety tether is fastened and locked. Hold safety tether and use
the Direction Control Buttons to move WINBOT away from the
stuck area. If the problem persists, please contact customer
service.
25
EN