Dreame Bot Z10 Pro Mode D'emploi page 14

FAQ
EN
Problem Type Solution
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the Mi Home/
Xiaomi Home app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the Mi Home/Xiaomi Home app is
enabled.
Robot cannot connect to Wi-Fi
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
Robot does not perform
The robot has low battery. Scheduled cleaning will not start unless the robot has been recharged in time.
scheduled cleaning
Does leaving the robot on the
Leaving the robot on the base after it's fully charged consumes very little electricity and helps maintain optimal
base consume power if it is
battery performance.
already fully charged?
Check whether there is water inside the water tank.
No water comes out of the
Clean the mop if it becomes dirty.
mopping module, or only a
Make sure the mop pad is installed correctly according to the user manual.
little bit comes out
Clean the blowhole on the top of the water tank.
Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
Robot doesn't resume cleaning
after charging
The robot does not resume cleaning when it is manually recharged or placed onto the base.
22
FAQ
Problem Type Solution
Robot returns to the base without
DND mode prevents the robot from performing auto-empty tasks.
performing auto-empty tasks
Check whether the dust collection bag is full. If so, replace it with a new one. It is recommended to replace
The dust collection bag is full the bag every 8-10 weeks. If not, check whether the dust intake or air duct at the bottom of the base is
blocked. Remove any blockage before use.
The auto-empty duration can be When the robot has been performing auto-empty tasks for a period of time, or when the air duct does not
unacceptably long sometimes function smoothly, the auto-empty duration will be extended to prevent blockage.
The upper cover of base fails to be closed Check whether a dust collection bag is installed. If not, install one.
EN
23